Non-conformance & CAPA software. Nothing closes on paper alone.
Raise issues, evidence the root cause, assign corrective actions and close only after an effectiveness review. The discipline an auditor tests for, built into the workflow.
What it does.
Raise & classify
Capture non-conformances from audits, incidents, complaints or the floor.
Root cause & actions
Evidence the root cause and assign corrective actions with owners and dates.
Effectiveness review
A non-conformance can't close until the action is verified as effective.
Linked to everything
Connected to audits, incidents, complaints and management review.
NCR vs CAPA: what is the difference?
An NCR records the non-conformance itself: what was found, where, and the containment applied so the problem stops spreading. A CAPA is the corrective and preventive action that removes the cause, with an owner, a target date and a verification that it worked. One NCR can raise several CAPAs, and the NCR closes only after the effectiveness review confirms the cause is gone.
- In daily use at four South African operations
- Tested end to end for ISO 9001, 14001, 45001 and 27001, standalone and combined
- Built and run by Synergy Consilium, ISO consultants since 2011
iQuotient does not certify a company; it keeps the records, evidence and decisions the audit relies on.
It doesn't work alone.
Like everything in iQuotient, it's part of one integrated system, evidence-gated and role-based.